If you are starting a coaching business, learning how to work one-on-one or in a group setting with clients to facilitate change is essential. Here are 9 tips for building rapport and trust during your coaching sessions. Continue Reading

Sometimes, despite your best efforts, you’ll find yourself faced with an unhappy prospect or client – it is part of doing business that you can’t please everyone 100% of the time or that your client doesn’t perceive the value in what you are doing. Value is subjective. It’s how prospects and clients perceive your business. Something is only valuable if it means something to your clients. Continue Reading

Ask 100 people what the most effective way to market your business is, and you will get 200 responses. Everyone has an opinion. But just because one strategy works for one person doesn’t mean it will work for you. That is why the best way to find out which marketing strategies will work is to stop researching and start testing. Take action, collect real world data, and base your decisions on the results you get. Continue Reading

It should go without saying that unhappy clients don’t continue to buy from you nor do they refer business to you, so your number one job is to keep your clients satisfied. Client service is subjective, but there are a number of core principles that need to be in place for clients to perceive your high quality service, including: Continue Reading